FAQs

Maddox Garden Center and Landscaping

Have a landscape design or garden center-related question? We have the answer. Check out these FAQs and give us a call today!

  • Do you deliver?

    Absolutely! Our garden center offers delivery services to ensure your purchases reach you conveniently and safely. Whether you've bought plants, gardening supplies, or other items, we can deliver them right to your doorstep.

  • Do you do installations?

    Yes, we do! Maddox Garden Center and Landscaping provides professional installation services for a variety of garden and landscaping projects. From planting trees and shrubs to setting up garden features, we handle the installation process to bring your vision to life.

  • Do you help with landscape design?

    Indeed, we do! We offer comprehensive landscape design services, including a free estimate. Our experts work with you to create a customized design that suits your preferences and needs, ensuring your outdoor space looks beautiful and functional.

  • Do You Offer Seasonal Services?

    Yes we offer our services all year round, weather permitting. mulching, planting, maintenance, etc. 

  • Do You Use Organic or Eco-Friendly Products?

    A limited selection of organic products are offered in the garden center. 

  • How Do You Handle Weather Delays?

    ? Weather is our biggest competition. We try to give as much notice to ongoing projects and upcoming if there will be any delays but return to work as soon as able. 

  • What Is the Process for Starting Services?

    to get started on a potential project, first step is to contact our landscape office at 859-371-6340 prompt #4 to set up an appt with a designer/estimator. we meet with you at your property. go over all your wants and desires, budget and more. if a design is needed we create a plan that works best for the location and your preferences with an estimate to match. all designs and estimates are emailed for your review and additional in person meetings can be scheduled to better help you see the vision. once finalized, a contract is signed and 30% down payment gets you on our schedule! 

  • Do You Offer a Warranty on SOD and Grass seed?

    There is NO warranty on sod or seed due to its survival being dependent on watering. What Kind of Warranty or Guarantee 

  • Do You Offer a Warranty on garden center plant purchases?

    We do offer a 6 month warranty on garden center purchases of plants (not annuals) and 1 year warranty on plantings installed by Maddox. 

  • How Do You Handle Changes to the Project?

    All changes and adjustments to landscape projects are done between designer and customer. We try to make all changes prior to starting the projects but with communication and planning can adjust while job is ongoing with change order agreements.

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